My name is Daniela, and I own a cleaning business in the Boston area. I’ve been working in this field for over 15 years, and I can honestly say they offer the best, high-quality gloves.
A few months ago, I visited the store looking for a vacuum that would fit my needs. The gentleman working there was very knowledgeable and answered all of my questions patiently.
Today, I stopped by so they could check the cord, and once again, the service was outstanding. He replaced the cord, gave me useful tips on how to keep it in good condition, changed the filter, and did much more , all at no extra charge.
Even though my vacuum was under warranty, I know many stores try to find ways to charge extra or blame the customer but that’s not the case here. They are extremely professional, honest, and always go above and beyond expectations. Highly recommend!
Response from the owner:Daniella,
Thank you so very much for the kind review. Professional and honest are what we strive for. There is so many times we hope our customers see and understand that we always do what we can for them and never push for extras. Hearing that it is being seen, acknowledged, and appreciated is the best compliment we can get. We know a lot of our clients are hard working people, many of which work for themselves or own a small business, and need to be able to rely on us to fix things quickly and as cost effective as possible. We are always happy to help in any way we can. We look forward to seeing you again